Hancock-Wood Electric Cooperative is a non-profit, Member-owned electric utility serving more than 10,000 Members with more than 13,000 accounts spanning more than 1,800 miles of line throughout 10 northwest Ohio counties.
The Hancock-Wood Electric Member Handbook is filled with useful information, energy savings, benefits and rebate information. Click here to view the pdf. Its companion piece, the Member Handbook of Terms and Regulations explains the rules under which our co-op and its Members operate. Click here to view the pdf.
Hancock-Wood was founded on April 20, 1938, to provide electricity to Members in the immediate rural area. The Co-op expanded, because of demand, into other northwest Ohio counties over the decades. Today, in addition to providing safe, reliable electric service, Hancock-Wood provides extraordinary Member benefits including Patronage Capital, Rebate Program for Energy Efficient appliances, family-oriented events, a not-to-be-missed Annual Business Meeting, improved outage response via its SCADA systems, and easy access to its successful affiliate company, Prism Propane Services of Ohio, LLC.
Hancock-Wood is governed by a Board of Trustees, overseeing 10 districts in portions of Allen, Erie, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wood and Wyandot counties.
The Board also governs a Staff Leadership Team comprised of President and CEO George Walton, Vice President of Engineering and Operations William Barnhart and CFO Marcia Stahl.
"To provide premium-quality service, economically-priced electricity and other utility services to our members and communities.”
Motto and philosophy: Members First!
The Power of Innovation
Hancock-Wood Electric Cooperative, just shy of its 80th year, has not altered in innovation since 1938. The same pioneer spirit that caused local farmers to dig holes and raise poles to bring light to the dark in northwest Ohio, continues to advance reliability and energy savings programs for
co-op member owners.
In 2016, the co-op responded to member requests for increased involvement in renewable energy and became the first electric cooperative in Ohio to fully subscribe a community solar program in Marion Township, just east of Findlay. Hancock-Wood continues to deploy cutting-edge Supervisory Control and Data Acquisition and distribution automation technologies to reduce outages and restore power at an exceptional pace. The co-op invests in its infrastructure with a continual rebuilding program that replaces outmoded distribution system equipment and aging electric substations to bring even greater reliability to its member owners.
Hancock-Wood is moving forward with an aggressive partner-centric business growth initiative, offering opportunities to new and expanding businesses within its service territory, in cooperation with regional, statewide and national economic development entities. George Walton, president and CEO, recently stated – a growing cooperative means stabilized rates for its members.
He said, "Our member owners direct us to achieve energy savings for them while keeping safety and reliability at an all-time high – so that remains our priority.”
Members are owners and benefit from cash back each year from their utility bill payment - their investment in the cooperative. This return is called capital credits, which is a percentage of the revenue- after-expenses, or margins, decided annually by the board of trustees.
Members also can receive free energy audits and benefited from nearly $180,000 in energy savings rebates in 2016 alone. An energy services advisor can install radio control switches to control peak demand and provide rebates and savings to Members on their energy bills. Members have a vote in who guides the direction of their cooperative and attend popular Annual Meeting and Member Appreciation Day at no cost. A free Co-op Connections Card provides discount deals on retail and pharmacy goods and children of members can apply for thousands of dollars in scholarships and internships.
Members choose how they wish to receive communications with sign-up options for text and/or email-alerts for power interruptions, peak demand/load control notifications and other news. Members can receive instant alerts in real time by liking the cooperative's Facebook page and following Hancock-Wood on Twitter.
Hancock-Wood honors its seventh principle of Concern for Community by distributing nearly $.7 million to local charitable organizations over the past decade including Habitat for Humanity, Marathon Center for the Performing Arts, Hancock County Fairgrounds, BalloonFest, Boy Scouts, schools, learning centers and universities and agencies that fund assistance to our most vulnerable citizens.
The co-op ranks among the top energy utilities in the country for member satisfaction, according to American Customer Satisfaction Index scores. In fact, thanks to its supportive members, Hancock-Wood has consecutively raised its scores each year for the past four years to 86 percent – compared to 72 percent for investor–owned utilities.
Hancock-Wood maintains more than 1,700 miles of line and serves more than 11,000 members with 13,000 in 10 northwestern Ohio counties, including portions of Hancock, Wood, Allen, Erie (Kelleys Island), Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot. Learn more by calling 800-445-4840 or searching this website for more in-depth information.
- First organized: April 20, 1938
- Location: North Baltimore, OH in Wood County, near the Hancock County border
- Number of Members: 11,000+
- Number of Accounts: 13,000+
- Miles of line: 1,700
- Miles of underground line: 178
- Padmount transformers: 1,357
- Overhead transformers: 7,380
- Power Poles: 34,727
- Number of substations: 21
- Counties served: Allen, Erie, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wood and Wyandot
- Number of employees: 40
- Buckeye Power, Inc. (BPI) - All of Ohio's 24 electric distribution cooperatives receive electricity through Buckeye Power transmission lines.
- Ohio Rural Electric Cooperatives, Inc. (OREC) - Electric cooperatives throughout the state also formed this organization to provide services more efficiently and economically for co-op member systems like Hancock-Wood.
- National Rural Electric Cooperative Association (NRECA) - This service organization is dedicated to representing the national interests of cooperative electric utilities and the members they serve across the United States.
- Touchstone Energy® - An alliance of consumer-owned electric cooperatives dedicated to providing members with reliable, high-quality service at competitive prices.
- Hancock-Wood also is a member of many Chambers of Commerce and economic development groups to assist communities in improving quality of life.