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Member Handbook and Terms and Regulations

Your Member Handbook has all you need to find information on electric co-op outage procedures and tracking, benefits, energy savings, online payment, understanding your bill and so much more. See it here.

Your Member Handbook of Terms and Regulations can be found here.

It contains your:

Articles of Incorporation - rules that define and govern the Cooperative and its operations. 

Code of Regulations - the code which defines Member participation.

Terms and Conditions - Board policy about conditions Members agree to in order to receive electricity from the co-op. 


We demonstrate our Concern for Community by volunteering and donating to local charitable causes. Nearly $500,000 in grants have been distributed in the last decade through grants and Operation Round Up funds to individuals and organizations in need. We also provide assistance to Habitat for Humanity, schools, churches and community events. To learn more, click on Community Involvement above. learn more

Members benefit from electric service reliability, competitive rates, money after co-op bills are paid in the form of patronage/capital credits, discounts, informative co-op publications, easy-to-access payment plans, rebates, scholarships, family-friendly Member-only events and a vote in the direction of Hancock-Wood Electric Co-op. To learn more, click on Member Benefits above. learn more

Hancock-Wood keeps Member owners informed about legislation that could impact their rights or lead to unstable energy costs. Your voice has been heard at the highest court in the land. In response to petitions by electric co-ops, states and industry, the U.S. Supreme Court granted a stay of the Clean Power Plan. This is an unprecedented act by the Supreme Court. To learn more, click on "Legislation" above or go to action.coop learn more