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COVID-19 Hancock-Wood Update

UPDATEHancock-Wood continues to monitor the current COVID-19 situation. Below are the recent updates we have put in place:

- The inside lobby facilities will be closed. The drive-thru is also closed. Members are encouraged to pay their bill using our online bill payment options, pay by phone or through our free mobile app "HWE Connect". 

-If you are affected by special circumstances related to COVID-19 and are struggling to pay your bill, please call the Hancock-Wood Electric office at 800-445-4840. We will be suspending disconnect for those members who are in need of help. The cooperative understands the stress put on its members during this time and is willing to work with those who call.

-We are also suspending energy audits at this time. Our energy advisor, Bruce is available for phone calls to help direct members on energy issues or concerns.

We demonstrate our Concern for Community by volunteering and donating to local charitable causes. Nearly $500,000 in grants have been distributed in the last decade through grants and Operation Round Up funds to individuals and organizations in need. We also provide assistance to Habitat for Humanity, schools, churches and community events. To learn more, click on Community Involvement above. learn more

Members benefit from electric service reliability, competitive rates, money after co-op bills are paid in the form of patronage/capital credits, discounts, informative co-op publications, easy-to-access payment plans, rebates, scholarships, family-friendly Member-only events and a vote in the direction of Hancock-Wood Electric Co-op. To learn more, click on Member Benefits above. learn more

Hancock-Wood keeps Member owners informed about legislation that could impact their rights or lead to unstable energy costs. Your voice has been heard at the highest court in the land. In response to petitions by electric co-ops, states and industry, the U.S. Supreme Court granted a stay of the Clean Power Plan. This is an unprecedented act by the Supreme Court. To learn more, click on "Legislation" above or go to action.coop learn more